• Currently, for safety and convenience, we prefer to accept credit card & PayPal as our main payment method.

• Orders will be shipped within 3-10 workdays upon receiving. A tracking number will be e-mailed to you only after the order is shipped. Or check from the order status page. For the world's most part, the orders are supposed to reach your door. Please track the status of the parcel via the tracking number provided in emails. Then, contact local post offices for parcel if not received within expected shipping time. Finally, contact us for further information.

• All items purchased from Rosesouvenir are made pursuant to a shipment contract.

• This means the risk of loss and title for such items pass to the buyer upon our delivery to the carrier.

• The use of the Rosesouvenir site is intended only to people and entities able to form legally binding agreements and with the purpose of purchasing items for personal use by themselves or as gifts.

• Rosesouvenir offers worldwide shipping. The recipient specified on the delivery address will be the importer of the purchased product and must comply with all laws and regulations of the destination country.

• Additional charges for customs clearance must be borne by the recipient specified on the delivery address. Rosesouvenir has no control over these charges and cannot predict what they may be.

• It is the responsibility of the recipient to contact their local customs office for more information. When customs clearance procedures are required, it can cause delays beyond Rosesouvenir's original delivery estimates.

• Rosesouvenir strives to be as accurate as possible and intends that the colors, design, and style of the products that appear on this site reflect those of the actual product.

• However, Rosesouvenir does not warrant that product descriptions, pictures, or any other content of Rosesouvenir is accurate, complete, reliable, current, or error-free. Variations caused by technical, typographical, digital, or photographic reasons may occur.

• Actual colors and the "look and feel" you see on the Rosesouvenir site will depend on your computer monitor and on other technical factors.

• If a product offered by Rosesouvenir itself is not as described, your sole remedy is to return it in unused condition. All of Rosesouvenir products are guaranteed against defects for 99 days from the date of the invoice. Except as expressly stated herein, Rosesouvenir disclaims all warranties, either express or implied, of any kind with respect to products sold on the Rosesouvenir site.

• You agree that the sole and exclusive maximum liability to Rosesouvenir arising from any product sold on the Rosesouvenir site is the price of the product ordered.

• In no event shall Rosesouvenir, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

• These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law of the Singapore.

CONTACTING Rosesouvenir